ATOL (Air Travel Organiser’s Licence) is a UK financial protection scheme run by the Civil Aviation Authority (CAA). It protects customers who book package holidays or flights with ATOL-licensed companies, ensuring they won’t lose their money or be stranded abroad if the travel company goes out of business. If something does go wrong, ATOL covers refunds or arrangements to get travellers home safely.
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ABTA (The Travel Association) is a UK trade body for travel companies that provides financial protection and consumer support.
What the Code of Conduct means for you

When you plan to book a holiday, look for the ABTA logo, because booking with an ABTA Member is the only way to get the protection of the ABTA Code. It covers your holiday from start to finish. From the information before you book, through the booking process, to helping you if you have a complaint. The Code means that, among many other things, you can expect to receive:

• Accurate information so you can make an informed choice
• Advice or assistance on everything you need including passports, visas, and country requirements
• An offer of a suitable alternative if there is an issue that will seriously impair your holiday plans, like building works
• A refund of your holiday cost if there’s a significant flight delay and you don’t want to travel
• A response to any complaint you might have within 28 days
• Resolution of your dispute as quickly as possible and, if it can’t be resolved amicably, the guaranteed option of arbitration to find a settlement.

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The FCDO (Foreign, Commonwealth & Development Office) is the UK government department responsible for overseas travel advice and safety guidance. It provides up-to-date information on destination risks, entry requirements, and local laws to help travellers make informed decisions. The FCDO also offers support to British nationals abroad in emergencies.
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This page answers common questions about travel insurance, explaining what it covers, when to buy it, and how to choose the right policy for your trip. It also makes clear that your travel insurance should cover the full cost of your holiday, including travel arrangements, accommodation, and medical and health-related expenses, so you’re financially protected if something goes wrong.
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This page explains which vaccinations you may need before travelling abroad, depending on where you’re going and your personal circumstances. It also tells you how to check your vaccination history and where to get travel vaccines through the NHS or private clinics.
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The Australian Department of Home Affairs website helps travellers explore the different Australian visa options available for visiting the country based on their circumstances. It guides users through visa types for tourism, visiting family or friends, or other short-term stays, and provides tailored options by asking questions about the traveller’s situation to suggest visas that might suit their needs. The Visa Finder is an informational tool and does not guarantee visa approval but points you toward relevant visitor visas such as Tourist, eVisitor, or Electronic Travel Authority options.
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Canada Travel Visas The Electronic Travel Authorization (eTA) page on the Government of Canada website explains the entry requirement for visa-exempt foreign nationals travelling to Canada by air. It outlines who needs an eTA, how to apply online, the cost, processing times, and how long an approved eTA remains valid. The page also clarifies that an eTA is electronically linked to a traveller’s passport and is required for tourism, business visits, or transit through Canada by air, but does not guarantee entry, which is determined by border officials.
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USA Travel Visas This page explains the ESTA (Electronic System for Travel Authorization), which allows eligible travellers to visit the United States without a visa for short stays such as tourism or business. It covers who needs an ESTA, how to apply online, how long it’s valid for, and makes clear that approval allows travel but does not guarantee entry into the US.
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